Booking & Enquiries

1. How can I make a booking?

You can book your private transfer by completing the form on the Booking page.

2. Can I update or change my booking?

Yes. All booking changes can be made through the Update Booking page.

3. Is the contact form used for bookings?

No. The contact form is for general enquiries only. Please use the Booking page to make reservations.

4. How long does it take to receive a response?

5. Do I need to book in advance?

We recommend booking in advance to ensure availability, especially during peak travel periods.

6. Can I request assistance during booking?

Yes. Our support team is available via WhatsApp or phone to assist you.

Services & Coverage

1. What services does MMM Transfer provide?

We offer airport transfers, Disneyland transfers, city tours, and corporate transportation services.

2. Which airports do you serve?

We provide transfers to and from CDG, Orly, and Beauvais airports.

3. Do you offer services outside Paris?

Yes. We provide private transfers across Paris and other regions in France.

4. Are city tours private?

Yes. All city tours are private and chauffeur-driven for a personalised experience.

5. Do you provide corporate transfer services?

Yes. We offer professional and discreet transportation for business and corporate clients.

6. Are long-distance transfers available?

Yes. Long-distance journeys across France can be arranged upon request.

Vehicles & Chauffeurs

1. What type of vehicles do you use?

Our fleet includes Mercedes E-Class, S-Class, V-Class, and Premium Vans.

2. Are your vehicles well maintained?

Yes. All vehicles are regularly serviced, clean, and maintained to high standards.

3. Are your chauffeurs licensed and experienced?

Yes. Our chauffeurs are professional, licensed, and trained for safe driving.

4. Can I choose a specific vehicle?

Vehicle selection is available during the booking process, subject to availability.

5. Are vehicles suitable for families and groups?

Yes. We offer spacious vehicles ideal for families, groups, and luggage needs.

6. Do you provide child seats?

Child seats can be arranged upon request. Please mention this during booking.

Pricing, Payments & Support

1. Are your prices fixed?

Our pricing is transparent and shared during the booking process with no hidden charges.

2. Do you offer refunds or cancellations?

Refund and cancellation policies depend on the booking terms provided during confirmation.

3. Are there any additional charges?

No. There are no hidden fees. Any additional costs, if applicable, are clearly communicated.

4. What if my flight is delayed?

We monitor flight schedules and adjust pickup times to accommodate delays.

5. Is customer support available 24/7?

Yes. Support is available to assist you before and during your journey.

6. How can I contact MMM Transfer for support?

You can contact us via phone, WhatsApp, or the Contact page.